FAQs

• How do I fix or change the photo or text on my artist profile?

  • Member artist profiles are updated annually after registration closes.

  • Outside of the annual update, changes should be limited to essential updates of old, expired, or incorrect content.

  • Please email chartwebupdate@gmail.com with the requested change(s) and/or photo.

• How and when do I log my volunteer hours?

  • Volunteers should log their hours after each activity/shift for which they volunteer (e.g. staffing the info table at an event or helping to hang artwork at a show).

  • Please report your hours honestly.

  • Use this form to submit your hours - Volunteer Hours Submission Form.

• Should I submit hours that exceed the 8-hr minimum volunteer requirement?

  • Yes! While you are not required to submit hours beyond the 8-hr minimum, you are encouraged to do so as it helps us (a) gain a better understanding of the true time investment required to support our activities and (b) support applications for grant support 

• I volunteered for a slot on a sign-up sheet and I need to view and/or change my slot

  • View your slot in one of two ways:

    • Search your email for a confirmation from info@signupgenius.com; or 

    • Access the sign-up from the member portal. SignUpGenius displays the names of each volunteer next to the slot for which they registered.

  • Change your slot in one of two ways: 

    • Locate the confirmation email from info@signupgenius.com and click the link to “edit your sign-up”; or

    • Access the sign-up from the member portal, log in to your signupgenius account and edit your selection.

    • Please note that you cannot change your signup slot without the email confirmation or a Sign-Up Genius account. In this case, you will need to email chevychaseartgroup@gmail.com to request assistance.